If none of the above restores black printing your printer will likely require repair or replacement. I have also seen cases where leaving the printer overnight after the cleaning cycles allows black to recover. ![]() It may also help to manually clean the printhead as described in the post here. Before replacing the cartridge in the printer dribble a few (maybe four) drops of hot water into the ink port in the printer and two drops into the ink port on the cartridge then snap the cartridge back in position. If the plastic nubs protrude they can prevent the cartridge from seating properly. Make sure these are flush with the cartridge body, if not carefully trim them flush. By dissolvant on web site and do expenseives an long time things. reboot the printer it is a software well known bugg. There are four orange plastic spots, left over from the protective cap. There is a few comments on french web sites about many things. Turn it over and examine the area around the ink port. Press the plastic tab at the end of the cartridge that needs to be replaced to release it, then carefully pull the cartridge out from the printer. If the standard troubleshooting did not resolve black not printing I would suggest removing the black cartridge. The troubleshooting steps in the document here may help resolve black not printing on your Photosmart 5520. Ive sent you a private message with further instructions to get this issue sorted. I hope that one of the remaining suggested solutions work for you. Please note that you have already completed the first few suggested solutions by replacing your cartridges and reseating them. You might not need every tool for every procedure. Id like to help If you have already performed the steps from the document Black or Color Ink Not Printing, Other Print Quality Issues and the issue persists. I have found the following troubleshooting steps for the HP Photosmart 5220 e-All-in-One printer that might help. Techniques HP Photosmart 5520 Maintenance Support Questions Ask a Question Tools These are some common tools used to work on this device. Likely the colors that have been running empty for some time will not work again.) Hi Jackson104 Welcome to the HP Support Community. (Running with empty cartridges can damage the printhead, which could make it difficult to recover the colors that have been printed empty. All the cartridges need to be installed, although the printer may not complain if some colors are eempty. Business PCs, Workstations and Point of Sale SystemsĪre there any error messages? The Photosmart 5520 has permanant printheads.Printer Wireless, Networking & Internet. ![]() DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.I have done the alignment, the cleaning,, troubleshooting, every possible technique through the printer. Today the printer is not printing in black ink. Two days ago, I purchased new black ink for my printer. ![]() (HP Photosmart, Deskjet 5520 Printers - Black Ink Not Printing and Other Print Quality Issues) if. 58,939 Level 2 01-13-2014 04:59 PM - edited 01-13-2014 05:00 PM I have the Photosmart 5520 series.
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